Terms of Use

Effective August 31, 2026

Welcome to petiotics.com. This site is operated by Petiotics ("we," "us," "our"), a trade name of Christopher Allen Smith, LLC, a Maryland limited liability company. By using this site, you agree to these terms.

What this site is

petiotics.com is an informational website about our products. We do not sell products on this site. All purchases are made through Amazon and are governed by Amazon's terms, policies, and return procedures.

Use of this site

You may use this site for your own personal, non-commercial purposes. You agree not to:

Our content

All content on this site — including text, images, graphics, logos, product names, and design — is owned by us or licensed to us and is protected by copyright and trademark law. "Petiotics" and our logo are our trademarks. You may not use them without our written permission.

Product information and claims

We work to keep product information accurate and current, but we do not warrant that everything on this site is complete or error-free. Product formulas, packaging, and availability may change. The information on the label of the product you receive governs.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Nothing on this site is veterinary advice. Always consult your veterinarian before starting any new supplement, particularly if your dog is pregnant, nursing, taking medication, or has a diagnosed health condition.

Our satisfaction guarantee

We offer a 30-day satisfaction guarantee on purchases made through our Amazon listing. To request a refund, submit our guarantee form so we can locate your order. Refunds are issued through Amazon. We reserve the right to decline requests that appear fraudulent or abusive.

Links to other sites

This site links to Amazon and to our social media profiles. We are not responsible for the content, policies, or practices of those sites.

Disclaimer of warranties

This site is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, secure, or error-free.

Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this site. Our total liability for any claim relating to this site will not exceed one hundred dollars ($100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

Indemnification

You agree to indemnify and hold harmless Petiotics and Christopher Allen Smith, LLC from any claims, damages, or expenses arising from your misuse of this site or violation of these terms.

Changes to these terms

We may update these terms at any time. Changes take effect when posted, and the date at the top will be updated. Continuing to use the site means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of Maryland, without regard to its conflict of law rules. Any dispute relating to this site will be brought in the state or federal courts located in Maryland.

Contact

support@petiotics.com

Petiotics, Frederick, Maryland